New Bern North Carolina | Chatsworth Products

New Bern, North Carolina

To apply for an open position, send completed EEO form Voluntary Self-ID Form (available in PDF or Word format) and resume to one of the following:


H.R. Fax: 252-631-0294

Regular Mail:

Chatsworth Products, Inc
701 Industrial Drive
New Bern, NC 28562
Attn: HR Manager 

(No recruiters please) 


Sr. Quality Assurance Engineer


Leads the day-to-day quality assurance efforts and performs the core quality assurance tasks in the facility. Provides quality assurance support services to several departments. The support services include many tasks that contribute to the company-wide efforts to improve the quality of products and services. Such tasks include providing assistance to Product Engineering with quality verification of new products and assisting Operations in their efforts to document procedures and instructions. Provides training in QA techniques to the Production Team and responds to requests from the Materials and Procurement Team to resolve supplier quality concerns.

Core quality assurance tasks include identifying and solving “Six Sigma” projects, planning and arranging internal and external audits and the corrective actions generated by the audits. Monitors gage calibration programs and evaluates customer complaints and rejected parts for corrective and prevention actions. Works closely with the Manufacturing Engineering and Production Team to reduce process variation and the risk of defects in the production of CPI products by applying “six sigma” quality tools and related techniques.

Responsible for identifying and mentoring quality technicians in the factory.



  1. Leads the day-to-day quality assurance efforts in the assigned facility by being responsible for activities that prevent and correct poor product quality and control methods such as gage calibration, audits etc.
  2. Applies appropriate QA techniques such as “Six Sigma” tools to solve QA problems in all value adding steps. Actions include defining, measuring, analyzing, improving and controlling quality risks and quality problems in products and processes.
  3. Provides expertise in “lean techniques” in support of value stream business process improvement initiatives.
  4. Works cooperatively with Quality Engineers at other CPI sites to share best practices and ensure Quality processes controls are homogenous within the company.
  5. Provides training in QA techniques to new and existing employees.
  6. Assists the Product Development teams with verification of new product process and quality control.
  7. Assists the Manufacturing Engineering Team in the effort to reduce production process variation.
  8. Monitors the gage calibration program, to ensure that gages are calibrated as per procedures.
  9. Determines corrective and preventive actions for continuous quality improvements by evaluating known and potential quality problems, based on customer complaints and other information.
  10. Organizes internal and external audits and reacts to findings.
  11. Evaluates external quality systems in use at suppliers.
  12. Documents procedures, instructions, quality plans etc. and verifies their usage.
  13. Inspects products and records the results.


  1. Performs other related duties as assigned by management.


Core Competencies:

  • Ethics, Values, Integrity & Trust - Adheres and acts in line with CPI core values.
  • Functional/Technical Skills - Possesses high level of skill, knowledge and ability in assigned functional area.
  • Safety – Complies with company safety rules and regulations. Takes a proactive approach to identify and eliminate safety hazards.
  • Customer Focus - Gives high priority to customer satisfaction.
  • Interpersonal Skills - Uses diplomacy and tact. Uses collaborative skills.
  • Action Oriented & Adaptability - Takes initiative; acts promptly; is proactive.
  • Ownership & Accountability - Proactively models, guards and demonstrates all of CPI’s core values.
  • Priority Setting, Planning & Organizing- Uses resources effectively and efficiently.
  • Problem Solving & Creativity - Uses logic and methods to solve problems with effective solutions. Develops new and unique ideas.
  • Listening, Informing and Written Communications - Practices attentive and active listening. Shares information. Presents ideas and facts clearly and effectively in writing.

Technical Competencies: 

  • BA/BS or equivalent work experience preferred.
  • Minimum of five (5) years of experience in related field.
  • Good knowledge and skills of current Quality Assurance methods and tools.
  • Experience with Six Sigma and Lean project/initiatives.
  • Good knowledge and skills in Microsoft Office programs.



  • Ability to travel to all CPI locations and as otherwise required.
  • Lift up to 25 lbs.
  • Frequent sitting, standing and walking.



    Chatsworth is an Equal Opportunity Employer of Women/Minorities/Veterans/Individuals with Disabilities.




    12/6/2017 5:37:11 PM