CPI’s commitment to excellence begins with quality design and manufacturing and continues with quality service and support. Known for going the
extra distance to make sure you are delighted with the experience, CPI's highly trained customer service and technical support teams provide a level of assistance that is recognized as the industry benchmark.
Customer Service is available at 800-834-4969 (Monday to Friday, 5 a.m. to 5 p.m., Pacific). Our friendly and professional customer service representatives have the experience and know-how to make certain you get the right solutions to your needs. Representatives are available to answer questions about CPI products, direct you to a distributor, help you find what you need on CPI’s Website and even provide you with product information sheets via fax or email.
Technical Support is also available at 800-834-4969 (Monday to Friday, 5 a.m. to 5 p.m., Pacific) or via email. A team of knowledgeable support personnel takes pride in getting the right answers to you quickly to help you meet all your project requirements.
The Technical Support team also provides a number of free services including detailed drawings using CPI’s Layout Software with AutoCAD®. Technical Support also provides bills of material, CAD® drawings (also available in PDF format) and the support you need to complete your project on budget and on schedule. The Tech Support staff specializes in working with Value Added Resellers, contractors, Information Systems teams, schools, government agencies, end users and new customers who would like a job "done right the first time."
Additionally, CPI offers free Visio® Shapes to help you plan your next project and free CAD Blocks (dwg files) to help you quickly and accurately develop a room layout.
If you have questions about our products or services, feel free to contact us at 800-834-4969. We look forward to helping you Optimize, Store and Secure your valuable technology equipment.