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Customer Delight: The Heart of our Business Philosophy

February 13, 2015

Love CPI Products

The most romantic day of the year is tomorrow, and we love a good love story!

For us at Chatsworth Products (CPI), the protagonists of this story are our customers.

We believe that successful customer relationships are paramount. This is why we strive to provide unequaled customer service and technical support, as well as a global network of industry-leading distributors, to assure customers that CPI is dedicated to delivering products and services designed to meet and exceed their needs.

Customer issues are addressed immediately and in a way that assures complete — and lasting — satisfaction.

The result? Here’s what our customers have to say…

"Thank you again for all your help! Good customer service has become an increasingly rare thing these days…." – Doug, Texas Motor Speedway


“CPI continues to amaze me with their products, systems and customer service.”– Proud CPI customer for 10 years


“CPI’s solution met many criteria but most importantly, I knew CPI offered complete support during all phases of the project.” – David Otaki, Major Account Manager for Anixter Brazil


“The quality of the engineering and workmanship are apparent in all the products. Attention to detail in the protection of the products during the shipping process is one such detail that is easily missed.” –  Don West, independent Systems Administrator.


Be sure to visit our case study page to get more details on what CPI aspires to — delighting the customer. 

Raissa Carey, eContent Specialist

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