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Say Hello to the New Chatsworth Products Website

March 10, 2011

As a global manufacturer providing voice, data and security products and solutions that optimize, store and secure technology equipment, Chatsworth Products, Inc. (CPI) has enjoyed tremendous growth and diversification of our products, services and international presence over the past few years.

With this rapid growth and success, CPI’s commitment to being a company of the highest quality in every aspect of our business now takes a necessary and notable leap forward with the announcement and introduction of our brand new Chatsworth Products, Inc. Global Website.

The new site will now offer employees and visitors alike a more streamlined, strengthened and feature-rich online experience in all aspects of our business. Likewise, CPI’s impressive technological progress in the 21st century is now more fittingly represented by a completely new and brand-reinforcing visual palette and sharp design aesthetic – easy on the eyes and easier to navigate!

Of course, these exciting website changes are the culmination of extensive and intensive internal research, external customer feedback and optimized processes to bring you, the end-user, a completely satisfying and valuable online experience when visiting CPI on the web.

While we’ve retained and simply enhanced many site features you’ve come to know, love, and rely on in the past, we’ve also added many new features and functionality. Those enhancements, upgrades and new additions are outlined below:

  • A redesigned home page, which features quick and easy access to our most popular and useful tools and info – and to make this transition as smooth as possible, no major changes to our registration and returning login procedures.
  • Newly enhanced and extensively informative drop-down tabs and menus for all main site destinations, including (newly added) Solutions, Products, Support & Downloads, About CPI, and Contact Us sections.
  • Brand new Solutions tab and section, which helps direct customers to those products and services that best suit their industry, application, business need, and/or compatible solution.
  • Complete upgrade to our News & Events section, including an interactive and easy-to-map planning calendar of trade shows, seminars, training sessions and more.
  • Enhanced Product pages that provide all relevant documentation (data sheets, cut sheets, user manuals, etc.), design tools, video and related links for that specific product.
  • Newly added Featured Products and Product Comparison tools on various Product and Solutions pages that offer helpful thumbnail imagery, product info and quick links to more data.
  • Easily accessed eCatalog links for every product page, allowing customers to add products to a cart for easy ordering through distributors and resellers.
  • New, high-level, Network, Server and Multi-Use Cabinets sections, providing customers with product info based on application needs for various Cabinets & Enclosures.
  • Visually appealing Call-to-Action banners on various pages that help link customers to quick contact info to sales, technical and customer support, site visit scheduling, product info, service demos and more.
  • Complete access to Design Tools through our Support & Downloads section, including login requirements prompts for access to CAD Blocks, Visio Shapes, PUE Calculator and more. BIM Modeling and CFD Services info to be added shortly after launch.
  • New placement of Seismic Products to those applicable product family pages for which they’re offered, including racks and cabinets.
  • Enhanced Contact Us section that includes a brand new search functionality by geographic region to locate CPI Sales Representatives, as well as quick access to CPI technical and customer support, a How to Buy page that includes Frequently Asked Questions and Government Business, and extensive distributor/reseller contact information.
  • Totally upgraded and overhauled Product Documentation Center, which allows document search using a variety of helpful filters. These include search by part number (first five digits ONLY) using the “By Keyword” tab, search “By Product” for product-specific documentation, and search “By Solution” to return high-level, relevant documentation such as case studies and white papers.
  • Newly added Social Media Icons throughout the site, which offer a quick link to all of CPI’s online social media tools.

We’re confident that once you’ve had a chance to browse and navigate the site, check out our new features, pages, search tools and more, you’ll enjoy a seamless and smooth transition moving forward. As always, we welcome your feedback and response to our new site and look forward to best serving your needs with that same level of quality and craftsmanship that we put into every single CPI product. Thank you for your support and enjoy the new site! Jeff Cihocki, eContent Specialist  

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