Product Notice
As technologies evolve, stay up to date and in the know regarding extenuating factors, industry trends and market conditions that may temporarily impact CPI logistics, materials and other product-related matters.

eConnect® Power Distribution Unit (PDU)

Effective Date Temporary Change Notes
10-11-2021 No AUX ports on eConnect® Power Distribution Units (PDUs) Please note that vertical eConnect® PDUs that are not preintegrated into a Chatsworth Products (CPI) cabinet with electronic locks will ship without the two AUX ports generally found on the field-replaceable controller module of all Monitored, Monitored Pro, Switched and Switched Pro eConnect PDUs. This is a temporary action being taken due to a severe industry-wide shortage of semiconductor components associated with the AUX ports.

The only function enabled by the AUX ports is the integration of an RFID Electronic Lock Kit into the eConnect PDU. If you deploy eConnect PDUs without AUX ports now and wish to add electronic locks in the future, please contact the CPI Technical Support Team. Once supplies are back to normal, CPI will initiate a swap of the field-replaceable controller module to one with AUX ports, contingent on an order for RFID Electronic Lock Kits being placed. Please note that swapping of the module can be performed without affecting basic power distribution.

Contact Technical Support if you have questions about:

  • Products & Installation
  • Consultation Services

In the U.S. call 1-800-834-4969, outside the U.S. & Canada, call +818-739-3400.

Submit a Customer Support Request.

Hours: Mon - Fri, 5am to 5pm, Pacific