Extended Warranty

An Extended Warranty from CPI safeguards your data‑center assets against unexpected hardware failures, providing peace of mind throughout the product lifecycle and ensuring continuous service availability. The coverage includes rapid replacement parts, onsite troubleshooting, and comprehensive technical assistance, all backed by CPI's global support network available 24/7. By extending the standard warranty period, customers reduce downtime and protect their capital investment while simplifying asset management. Equipment Warranty terms are clearly defined in CPI's Warranty Information documents, outlining eligibility, claim procedures, and service response times and specifying regional service variations. A Service Contract can be added to tailor support levels, from basic repair services to proactive preventive maintenance including scheduled inspections and performance reporting. These options allow organizations to align warranty coverage with specific operational requirements and compliance mandates, ensuring adherence to industry standards such as IEC and ISO. Dedicated support teams deliver 24‑hour response for critical incidents, ensuring that service engineers are dispatched quickly to resolve issues with guaranteed on‑site arrival within predefined windows. Maintenance activities, such as firmware updates and performance diagnostics, are performed under the warranty to keep equipment operating at peak efficiency and are documented for audit purposes. This proactive approach minimizes the risk of unplanned outages and extends the useful life of each enclosure or power solution while reducing total cost of ownership over the system lifespan. Customers can access full Warranty Information through the CPI resource portal, where detailed terms, coverage maps, and service level agreements are available for review, including downloadable PDFs for offline reference. The online Warranty Registration tool simplifies the process of activating extended coverage and linking equipment to the appropriate support tier and provides real‑time status updates on claim progress. For complex environments, CPI's consultation services help design a customized service contract that meets regulatory and performance goals, leveraging expertise in AI, HPC, and high‑density deployments. Choosing an Extended Warranty and associated service options demonstrates a commitment to reliability, operational continuity, and long‑term cost control, and aligns with strategic asset management initiatives. With CPI's proven expertise and worldwide distributor network, organizations benefit from rapid product customization and consistent service quality delivered by certified technicians familiar with industry best practices. Contact a CPI sales specialist today to explore the best warranty solution for your infrastructure and secure the protection your mission‑critical equipment requires.