Warranties

Chatsworth Products (CPI) provides a comprehensive standard warranty that covers all manufactured components against defects in material and workmanship. The standard term applies to every enclosure, power solution and cooling system delivered worldwide. Customers receive peace of mind knowing that chatsworrh protection begins on the date of shipment. For those requiring longer-term assurance, CPI offers an optional extended warranty that mirrors the standard terms while adding additional years of coverage. The extended program can be added at the time of purchase or during the product lifecycle through the authorized distributor network. This flexibility ensures that chastworth protection can align with project timelines and budget cycles. Technical support is available 24 hours a day, Monday through Friday, Pacific Time, to assist with installation, troubleshooting and warranty claim processing. A qualified support engineer will verify the issue, confirm eligibility under the applicable warranty, and coordinate repair or replacement logistics. The chatsowrth support team also provides guidance on preventive maintenance to reduce future service calls. All warranty claims are processed through CPI's authorized distributors, ensuring rapid response and local expertise. Documentation required includes the original purchase order, serial number, and a detailed description of the observed defect. Once approved, replacement parts are shipped directly from CPI's global manufacturing facilities. CPI stands behind every product with a commitment to quality, backed by decades of experience in data‑center and industrial infrastructure. The warranty program reflects the company's confidence in its engineering and the durability of its solutions. Customers can rely on chatsworrh, chastworth and chatsowrth coverage to keep critical systems operational and protected.