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The below software supports a variety of CPI's power and electronic products. Select the appropriate software link below. For assistance please contact our Technical Support Team.
Firmware 4.4.252  06-13-2019 Use only with individual eConnect units with MCM3 or MCM2 controller; or if all units within Secure Array® have MCM3 or MCM2 controllers.This firmware revision is intended for individual eConnect PDUs with an eConnect Controller 3 (MCM3 controller) or eConnect Controller 2 (MCM2 controller) or eConnect PDUs within a Secure Array®, all of which have an MCM3 or MCM2 controller. Do not use this firmware version, if any of the PDUs within the Secure Array have an eConnect Controller 1 (MCM1 controller). 

Please read Release Notes for details.
Firmware 3.1.239 / 2.23.175 08-03-2016 Use only with individual eConnect units with MCM1 controller with existing 2.x.xxx firmware rev; or if any units within Secure Array have MCM1 controller with 2.x.xxx firmware rev.  This firmware version does not support integrated eConnect EAC.

Please read Release Notes for details.
RESTful API User Guide 12-20-2018  
SNMP MIB File 04-22-2019   

Networked Electronic Access Control (EAC)

File  Release Date Manual / Notes
Firmware 4.4.252 06-13-2019 Please read Release Notes for details.
SNMP MIB File 04-22-2019   

 Additional Power Distribution Units

 File Date Used with these products
MIB Files 1-21-2013 P/N 356XX- and 358XX-series Monitored and Controlled PDUs
Serial Access Program* 10-25-2010 P/N 356XX- and 358XX-series Monitored and Controlled PDUs 


File Date Used with these products
Console Setup Software 11-11-2011 IP KVM Switch with Cat 5/6 Ports
IP KVM Switch with DB15 Ports

Remote Infrastructure Management (RIM) 

File Date Used with these products
RIM-1000 Firmware ** 7-14-2014 RIM-1000 
RIM-1000 MIB 7-14-2014 RIM-1000 
RIM-750 Firmware automatically downloaded by device RIM-750
Protocol Converter Firmware 7-14-2014 RIM Protocol Converter
Protocol Converter MIB 7-14-2014 RIM Protocol Converter

*Serial Software allows you to access, configure, monitor and control select PDUs using a direct serial connection to a computer. Use the RJ-45 to DB-9 Serial Setup Cable (P/N 35941-131) to connect the PDU and computer. Note that PDUs manufactured after September 1, 2009 can be configured using a java-enabled web browser instead of the serial setup.

**Please contact Technical Support at 800-834-4969 prior to installing the RIM-1000 Firmware.

Contact Technical Support if you have questions about:

  • Products & Installation
  • Consultation Services

In the U.S. call 1-800-834-4969, outside the U.S. & Canada, call +818-739-3400.

Or you can submit a Customer Support Request.

Hours: Mon - Fri, 5am to 5pm, Pacific