Your Questions Answered...5,000 Times Over!
June 10, 2020
In the fall of 2018, Chatsworth Products (CPI) rolled out, amongst other new resources on chatsworth.com, the "Live Chat" feature.
Not knowing what to fully expect early on, and in an effort to simply provide a new level of real-time support, CPI's customer service team worked to simply be available and answer your questions, regardless of what those questions encompassed. And when an answer needed a bit more "digging," we committed to delighting you, our customers, by working with CPI's technical support team to get those questions answered.
Today, we are confident in being able to say that you and your peers have relied upon our customer service team via the Live Chat feature to get your toughest questions answered over 5,000 times!
CPI thanks you for the opportunity to solve your challenges and provide these timely answers through Live Chat.
About Live Chat
CPI is known for its timely and personal customer and technical support, and through Live Chat, we strive to make CPI "easy to do business with."
Live Chat is available when you visit chatsworth.com, and get greeted with the option to "chat" with one of our customer service team members Monday through Friday, 9 a.m. to 5 p.m. Eastern time. When you reach out, you'll instantly get in touch with a team member to get your questions answered and problems resolved. And don't be shy! We encourage all to reach out, ask those questions or simply engage with us more directly as we work hard to "delight our customer" - that's YOU!
Posted by Brittany Mangan, Digital Content Specialist at 6/10/2020 9:46:42 AM